We've got a delegated page for the airport directions, you can access the page here
Yes we do! We offer this service at both DFW and Dallas Love Field airports at different rates. This service allows the chauffeur to meet the passenger inside at baggage claim with a sign with their name on it. For an international flight, the chauffeur would meetoutside of the customs exit. This service is just an extra $10.
You can make a reservation anytime using our online reservation system, via phone at 214-256-6725, or via email at email@example.com.
Yes, when the chauffeur is on the way to you and when they arrive you will receive an automated text message with their name, number, make, model, and license plate of the vehicle. You can also request to have that information sent to you earlier via email if you would prefer.
Our limos come with complimentary ice, bottled water, champagne flutes, glassware, cups, and premium napkins. They do also have panels for complete control of music and lighting, and an auxiliary cord is provided as well.
Yes, you can! You can bring any beverages or snacks you would like in the vehicle, and you can even have us purchase it for you ahead of time. We do have a strict NO UNDERAGE DRINKING policy, and if our chauffeur sees it or smells it they can terminate the ride.
Industry standard is usually 15%-20%. For your convenience, we add on our suggested amount to all reservations. This recommended gratuity may be increased, decreased, or eliminated entirely at your discretion.
When booking the reservation you will have to put a credit/debit card on file, which is usually the preferred method of payment. We do also accept cash and checks, cash must be collected before loading the vehicle and checks must be received at least 4 business days prior to the event.
We provide service nationwide making your booking and billing needs so much simpler as you only deal with one company! Whether you are flying into LGA or LAX, we have you covered with the same great service you are accustomed to receiving.
Absolutely! All our regulated chauffeurs are drug tested upon hire and randomly tested as well. We also pull annual motor vehicle records. We have a zero-tolerance policy for intoxicating substances.This is in addition to our rigorous in-class and on the road testing before a chauffeur ever picks up a passenger!
We have access to vehicles that are equipped to handle individuals with mobility challenges.
In the event that you have an issue with us, please first give us a call 24/7, talk to a live person, and let us resolve any problem you may have. If you are still not satisfied, you can report complaints to the City of Dallas at 3-1-1.
What makes Prime Limo stand out is our 24/7 customer service availability, our professionally trained and licensed chauffeurs, our competitive rates, and our up to date fleet that is constantly expanding. Our customer service is beyond compare, and our chauffeurs are always ready to give you the best trips possible with a smile!
Prime Limo offers competitive SUV and Sedan prices, and we are potentially willing to price match. If you receive a lower price from one of our competitors, please contact Prime Limo's reservations team. We will be happy to review the offer and, for approved comparable providers, match that price to ensure you receive the best value.
Due to the high demand for our stretch limos on Saturday evenings, we limit point-to-point limo reservations to be completed by 3 pm and back in our general area so we can prepare our vehicle and get ready for the next reservation.
Yes, we do. We can do a birthday package for an additional $200 (red carpet, balloons, champagne)
We currently do not have any promotions or discounts.
Yes, all the features listed are accurate.
Yes, we have an in house detailing staff that clean, sanitize, and prep all vehicles daily.
Yes, all electrical equipment is operational.
Yes, they are dressed in standard chauffeur attire (black slacks, white dress shirt, tie, and company vest)
The limos and limo Sprinters come stocked with bottled water, glassware, cups, napkins, and ice. The buses are stocked with bottled water
The rates we provide include all fees. There would only be extra fees if you use more than the scheduled time.
If you use extra time, we would charge at the quoted rate. There would not be a surcharge.
Our 24/7 office line, that is staff with in-house agents, is 214-256-6725.
Once you book your reservation, we will send you a 1 page contract to e-sign. Once that is completed, we will charge a 20% non-refundable deposit. The remainder is charged the day before your event.
The 20% deposit is non-refundable and non-transferrable. Any cancellations within 7 days of your scheduled event will result in a full charge of the remaining balance.
Yes, we carry a $1,000,000 commercial policy and a $5,000,000 policy on our buses.
Every vehicle we have is company owned. We have our own custom plates on each vehicle as well.
My wife and I cannot say enough about the excellence service provided by Prime Limo of Dallas. It was an exceptional experience. From Mr. Faizan Dolani who made all the reservations to Matt our driver everything was perfect. We will be using Pime Limo of Dallas again.
We love Prime Limo! We can trust they will be on time and helpful. Our most recent driver Tino made it very convenient to be picked up at the airport by letting us know exactly where to meet him. Will continue using Prime Limo!
Prime takes the worry out of airport travel. Their systems kept us totally informed and assured of their on time service. Dontavia was steps from the terminal and very helpful. She brightened our trip with a lovely personality. We’ll definitely use Prime again.
Amazing first experience with Primo Limo!! Jennifer was the absolute best chauffeur!! If we ever have need of a service like this again, we will 100% be reserving with Prime Limo again asking for Jennifer as our driver!
We came to Prime Limo & Car Service with three hours before we needed to be picked up. Prime Limo delivered a solution within minutes. The professionalism and courtesy their in office team provided was far exceed buy our driver Alisson. Alisson is a great representative of the brand and a true professional. Prime Limo has a true super star driving for them - we will use this company and request this driver again.
These guys are awesome they were on time, professional, and super courteous! Given the weather they did their best to ensure everyone got to the wedding after party and back safely. 10/10 would definitely recommend them
We have been using Prime Limo for our ride needs since moving here to Dallas. The expressways are difficult enough to navigate, especially when in rush hour traffic or at (shudder!) DFW.
Jeyson was only our latest driver, picking us up at DFW yesterday. The flight was delayed an hour because of plane issues, so we were late arriving. Jeyson was there to collect my wife and I and drive us home effortlessly after a rather stressful day, what with aircraft flight changes, then broken planes.
We live on the eastern side of Dallas, in the general White Rock Lake area. Getting to DFW particularly can be challenging. Prime Limo has always - always - been there, arriving on time (usually a bit early) for pick-up and seemingly always finding a fast way to get to the airport.
We also appreciate that the WHOLE charge is included in the bill, not requiring fishing for cash at the airport while trying to marshal bags, etc. The vehicles are new and always clean and obviously well kept.
Great service at a fair price.
Once again, I had a fantastic experience with Prime Limo for airport pick-up and drop-off services. The booking process was straightforward, and our driver, Kelechi, was punctual, professional, courteous, and helpful. I highly recommend their services.
I wholeheartedly endorse Prime Limo. They exhibit excellent communication, professionalism, and offer immaculately clean cars stocked with water. Our driver, Matthew, was exceptional, and we'll definitely request his services again. Words cannot express how impressed we are with this company.
Prime Limo consistently delivers outstanding service! They are always polite, punctual, and professional. I enthusiastically recommend them to anyone, whether you're traveling in a large group or as a smaller party. They never disappoint.
Recently, our organization partnered with Prime Charter for transporting a large group from Austin to Dallas. We required five buses, and to our delight, each one was immaculate, modern, and equipped with amenities that ensured a relaxing trip. Kelechi, one of the drivers, stood out with his courteous nature and adept navigation skills. Prime Charter handled our sizable task with unmatched ease and professionalism. They're our top choice for group travel.
Prime Limo provided an exceptional experience for our recent corporate outing. Their charter bus was spacious, clean, and well-maintained, ensuring a comfortable ride for the entire team. The service was punctual and professional, making the journey smooth from start to finish. Highly recommended for any corporate transportation needs!
First time using Prime Limo based Google recommendations. Needless to say, I was not disappointed. Prompt response to inquiry, quick and courteous text messages about arrival and pickup. Finally, Calister was first class and made our ride very comfortable in a beautiful Suburban. She was a great conversationalist and a great way to start our weekend in Dallas.
Allisson was our driver on 2 occasions and did a great job. He saved us from having to pay for parking at American Airlines Center, so we really appreciated that! He was on time and extremely professionally.
This was our first time to use Prime's service. Joseph was our driver from home to DFW airport. He is outstanding, safe and professional. We were confident in his safe driving after only a few minutes. He managed to get us to the airport quickly without driving fast or changing lanes multiple times. He has great skills in safe, efficient and smooth driving.
I’ve trusted Prime Limo to safely transport my daughter to and from the airport for 3 years now. I finally had the pleasure of using them for myself. Kenya was super helpful, kind and courteous! Thank you!
We booked Prime Limo’s party bus service for an event at ATT Stadium this week. From booking to arrival and completion of the service, we had an amazing experience. Our driver, Julie, provided prompt, friendly service and made the entire evening fun for our crew. I couldn’t recommend Prime Limo more and will absolutely be using their service for future events!
Prime Limo delivers excellent service. Taje arrived 15 minutes early and was very professional and personable. I am very picky with my car service drivers. Taje will definitely be requested again. Good job!
I had a very pleasant experience with Prime Limo & Car Service last week! My driver Calister was prompt, courteous, super helpful, and very kind. She is also a skilled driver and I felt very comfortable in her care. She was very professional and yet very friendly!
In addition, the vehicle was spotless and obviously well maintained! The ride was smooth and enjoyable! I would absolutely recommend their services!!!
the car was absolutely perfect for our trip, the driver Allison was better than we have ever had with other car services, and we hope he is now our driver in future needs, we had a blast and there was never a need that he didn't fulfill, including setting our phone to use the stereo. He was dressed to meet the need and clean, drove within limits which is good for us older folks. we were so impressed considering the other car services in our area couldn't come close to this company.. thank you thank you thank Allison
Excellent Service, I had a driver by the name of Kayman. He was exceptionally well, on time and very careful with my luggage. His warm spirit and gentle yet timely driving is commendable. Would most definitely recommend Prime Limo & Car service, 10/10 from the easy and simple booking to the Amazing drivers.