We only monitor inbound flights, it is your responsibility to inform us of a delay for outbound flights.
If passenger requests stops off route, customer is subject to additional charges. If you cannot locate your chauffeur, please call us at 214-256-6725.
DAL Airport Meeting Procedures:
From the main terminal, follow signs for the limo pickup area located on the ground floor of Garage B. Cross the skybridge from the main terminal and head to the far end of the hallway to reach the elevators to the ground floor. Turn left and alongside the edge of the garage you will see limo parking.
DFW Airport Meeting Procedures:
After retrieving luggage, exit the terminal through the nearest door. Your curbside meeting point will be at the blue labeled "Limousine" area (also near blue cones). Once there, look for the Prime Limo logo on the rear windshield of the vehicle. If you have selected the "Meet and Greet" service, the chauffeur will meet you inside at baggage claim with a sign with the passenger's name on it. If this service is selected for an international flight, the chauffeur will meet outside of customs instead.
Prime Limo assumes no responsibility for any injury or damage to the user. The device must be installed by the user only. Chauffeurs are neither authorized or certified to install this device.
Information about child seat mounting can be found here: https://www.primelimo.com/child-car-seats-available/
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