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Frequently Asked Questions

Rates depend on what your travel needs are. We can accommodate hourly reservations, or long haul day rates.
You can reserve a mini bus for long distance travels, but it is not recommended. The amenities on a larger bus (such as a bathroom) make long hauls more comfortable. Plus, with extra space, you and your guests can spread out more!
Day rates are recommended for those who will be using the vehicle for 10+ hours a day, or for long-distance trips. We offer hourly reservations as well as point-to-point reservations, depending on availability!
Yes, the client is responsible for providing lodging for the chauffeur. You may take the task upon yourself, ask your hotel for any discounts for the chauffeur if you’re booking a large number of rooms, or you can inform Prime Limo’s office that you would like us to book the room and bill you for it.
All of our executive luxury buses are equipped with proper air conditioning.
Each bus will have anywhere from two to six video monitors, depending on the size of the vehicle you rented. Most buses you will be able to stream via Roku stick- but bear in mind that service might be limited depending on the area you are driving through (similar to cell phone service). For backup, we recommend you bring your own DVDs!
Smoking is prohibited onboard our buses. You are more than welcome to consume any food or drink on the vehicle. Alcoholic beverages are only permitted to those who are of age (21 years or older).
In the highly unlikely event there is an issue with your charter bus, we will work swiftly and efficiently to repair your vehicle, or replace it.
Photographs on the website are of vehicles Prime Limo owns. 99% of the time, the vehicle pictured will be the vehicle provided. There might be differences in color (black or white). Should you have any concerns about a particular bus, or if you have any special requests or clarifications, you can always ask our customer service agent about them.
Unfortunately, you must be a licensed professional to drive any/all charter buses. For your safety and ours, only the chauffeur will be allowed to drive the charter bus.
Please, call us at (214) 256-6725, or e-mail us at info@primelimo.com.
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S&J M
S&J M

Has left us a 5 star review

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S&J M
February 29, 2024

I had a great experience with Prime Limo and Car Service. Chad is prompt, professional, and courteous, with a friendly personality that made for a pleasant experience. He also went above and beyond helping my elderly aunt who we stopped to pick up on the way to the hotel. If I could give Chad ten stars, I would.

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Julie M.
February 28, 2024

I strongly recommend Prime Limo & Car Service, and especially Chad, our driver. He is prompt, courteous, a careful and professional driver, with a warm...

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Stacy B.
February 28, 2024

Chad was the driver for the Limo I got my son for his 21st Birthday! He was not only professional but made sure my son and his friends had a great time...

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A M Strong
February 26, 2024

Angelo arrived early, drove safely within the speed limit and got me to DFW in plenty of time for my flight. He even checked the flight time, gate and location of TSA before leaving me. Very personable and thoughtful.

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Christina M
February 26, 2024

Excellent service! Julie was amazing.

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F H
February 25, 2024

Great service!

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Carolyn Kirk
February 19, 2024

Terrific experience in December. Coryon was the best - kept us in the loop re where he was, when he’d arrive, gracious, helpful. Car was spotless. Dealing with booking people is a breeze. Great company.

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Brealyn Scott
February 17, 2024

My driver Chad did an amazing job with safely transporting my team and I to our destination for work. He’s a great driver and very respectful, would highly recommend his services!