Fraud Blocker

Shopping For Rates?

Shopping for the best rates and service is a norm in this day and age, and with easily accessible online systems it has made shopping a much easier process. For those of you out there looking to get the best possible service for the cost, here are a few major questions that you should be asking.

1. When is your customer support available? - Some companies do not operate 24/7, and if you are booking an early or late service and have issues you need to know that you can contact a real person to get some answers.

Answer: We are available 24/7 in our office, as well as on the road.

2. How are the chauffeurs attired? Are they licensed? - You want to make sure that the chauffeur will be professionally attired and is actually licensed to drive a private vehicle. Many companies do not require their chauffeurs to get the proper documentation for their positions.

Answer: All of our chauffeurs are professionally trained and licensed by the state, and they are dressed in a black vest, tie, and button down white shirt.

3. What are the special features of the vehicle? What does it come with? What year is it? - Some companies advertise with brand new vehicles on their website, but fall short a few years with their actual fleet. You want to make sure you know everything about the vehicle that you will be getting into and what you will be able to control in the back.

Answer: All of our vehicles are explained upon request and are kept up to date and cleaned regularly.

4. What kind of overage and cancellation policy do you have? What are any additional fees? - These are some important questions to ask because they can potentially cost you more money if you do not know about them. Sometimes not all the fees are included in the quotes that are given out, be sure to get an all inclusive quote when asking for pricing.

Answer: All of our policies are explained upon any booking, for hourly reservations we have a 7 day window cancellation policy. All quotes include all taxes, tolls, and fuel; everything besides gratuity which is at your discretion.

With these questions answered, you can make a more informed decision about the company you would like to do business with. The cheapest rates may not always be the best service, remember that you get what you pay for. Be sure to find a good mix of price and service that you like, and remember that we try to provide the best of both! We look forward to hearing any questions you may have, so be sure to give us a call today!

Reserve Today!

homeenvelopelicensebookphone-handsetbriefcasebusearthquestion-circle
S&J M
S&J M

Has left us a 5 star review

google
S&J M
February 29, 2024

I had a great experience with Prime Limo and Car Service. Chad is prompt, professional, and courteous, with a friendly personality that made for a pleasant experience. He also went above and beyond helping my elderly aunt who we stopped to pick up on the way to the hotel. If I could give Chad ten stars, I would.

yelp
Julie M.
February 28, 2024

I strongly recommend Prime Limo & Car Service, and especially Chad, our driver. He is prompt, courteous, a careful and professional driver, with a warm...

yelp
Stacy B.
February 28, 2024

Chad was the driver for the Limo I got my son for his 21st Birthday! He was not only professional but made sure my son and his friends had a great time...

google
A M Strong
February 26, 2024

Angelo arrived early, drove safely within the speed limit and got me to DFW in plenty of time for my flight. He even checked the flight time, gate and location of TSA before leaving me. Very personable and thoughtful.

google
Christina M
February 26, 2024

Excellent service! Julie was amazing.

google
F H
February 25, 2024

Great service!

google
Carolyn Kirk
February 19, 2024

Terrific experience in December. Coryon was the best - kept us in the loop re where he was, when he’d arrive, gracious, helpful. Car was spotless. Dealing with booking people is a breeze. Great company.

google
Brealyn Scott
February 17, 2024

My driver Chad did an amazing job with safely transporting my team and I to our destination for work. He’s a great driver and very respectful, would highly recommend his services!