Over the years we have heard many horror stories about other companies from our new customers, ranging from drivers not showing up to not being able to get in contact with anyone at a company. These are just a few examples of some unfortunate circumstances that people have had to go through with unreliable and understaffed companies. We want you to know that when you contact us, you are getting a real time Prime Limo Customer Service agent. All calls are taken from our dispatch call center located right next to Dallas Love Field Airport. This is our main office location that houses our call center, warehouse, and detailing center.
We not only guarantee on time service, but also on time customer support. Anytime you call, chat, or email us we guarantee an on time response and a less than 30 second hold time before speaking to a representative. Our goal is to provide you the best service possible, both inside and outside of the vehicle. When booking with Prime Limo you can be sure to have the peace of mind that you are dealing with a legitimate company that has your best interests at heart. We look forward to hearing from you!