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Terminal Maps
Map of DAL
Airport Directions

We only monitor inbound flights, it is your responsibility to inform us of a delay for outbound flights.

If passenger requests stops off route, customer is subject to additional charges. If you cannot locate your chauffeur, please call us at 214-256-6725.

DAL Airport Meeting Procedures

It takes approximately 5 minutes to walk here.

Sedans/SUVs:

  • Watch our video directions: [Video Directions]
  • After exiting the secured area on the 2nd floor, go down the escalators.
  • If you have checked luggage, turn right to retrieve it at baggage claim, then return to the escalators.
  • Head toward the ticketing area (this is the longest part of your walk).
  • Pass the Valet area on your left and exit the terminal.
  • Once outside, turn left and follow the sidewalk.
  • Cross the street into Garage C (Level 1).
  • Your vehicle will be on the right-hand side.  
Vehicle entrance to Garage C for parking: https://bit.ly/garagec
 
If you have selected a "Meet/Greet" option, the chauffeur will meet you at the bottom of the large escalators with a sign just after exiting the secure area. Everyone will walk together to Garage C where the vehicle will be parked.

Passengers with Disabilities (ADA): You may be picked up curbside near Garage A. This is marked by purple colored signage. You will take elevator in the lobby down to lower level (one level beneath baggage claim), go through a tunnel, and cross the street. You can easily find the location with google maps: GPS Navigation. You can also open a map on this page to find your walking route: Open Map.

Large Vehicles (Buses, Vans, and Limos): The meeting location is on the lower level ground transportation area. Use this pin drop to find location: https://bit.ly/3UgVkqM

If you have any complaints or comments regarding this new limo pick up area, please contact Arnold Watkins with DAL Transportation Regulation at 469-540-9726 or arnold.watkins@dallas.gov.

If you have selected a "Meet/Greet" option, the chauffeur will meet you at the bottom of the large escalators with a sign just after exiting the secure area. Everyone will walk together to Garage C where the vehicle will be parked.
Garage C Lower Level
UPPER LEVEL DROP OFF
Large vehicle pick up/drop off

Car Seats:

Prime Limo assumes no responsibility for any injury or damage to the user. The device must be installed by the user only. Chauffeurs are neither authorized or certified to install this device.

Information about child seat mounting can be found here: https://www.primelimo.com/child-car-seats-available/

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